Product Overview
G3HTA038H / DYNM02 is a 7.57V 45Wh (5940mAh) Li-ion replacement battery for the Microsoft Surface Pro tablet. It is 100% brand new, ships with a 1-year warranty, and restores original battery life to your Surface.
This G3HTA038H replacement is precision-built to match the original Microsoft power pack — same form factor, connector, and electrical characteristics. Grade-A lithium cells with built-in BMS overcharge, over-discharge, and short-circuit protection keep daily use safe and reliable.
Specifications
| Standard Model | G3HTA038H |
|---|---|
| Capacity | 45Wh / 5940mAh |
| Voltage | 7.57V |
| Battery Type | Li-ion |
| Color | Black |
| Condition | 100% Brand New, 1-year warranty |
Replace Part Numbers
- G3HTA038H
- DYNM02
Compatible Models
- For Microsoft Surface Pro 5 Model 1796 Tablet PC
- For Microsoft Surface Pro 6 (Model 1796) - confirm original battery part number G3HTA038H / DYNM02 on your label
FAQ
- Q: Is it risky to replace the Surface Pro battery myself?
- A: Surface devices are sealed with strong adhesive and have fragile displays — improper prying can crack the screen or damage the digitizer, and puncturing a lithium battery is a fire hazard. If you are not experienced with tablet disassembly, have a professional repair service perform the replacement.
- Q: Will this battery fit my Surface Pro 5 or Surface Pro 6?
- A: This G3HTA038H / DYNM02 battery is designed for the Microsoft Surface Pro 5 (Model 1796) and Surface Pro 6 units that carry the same original battery part. Always open the device and confirm the part number on your original battery label (G3HTA038H or DYNM02) before ordering.
- Q: Windows does not recognize the new battery — what should I do?
- A: Power off the Surface, carefully reseat the battery connector, then boot and complete one full discharge and charge cycle to calibrate. If the battery is still not detected, stop using it and contact our support team for assistance.
- Q: Is this a genuine Microsoft battery?
- A: It is a 100% brand-new, OEM-grade replacement battery — not refurbished — built to original specifications with a 1-year warranty. It is not an official Microsoft part but is fully compatible.
- Q: Why does my Surface drain fast right after replacement?
- A: New lithium batteries need 2-3 full charge/discharge cycles to reach full capacity reporting. During calibration, charge to 100% and let it discharge normally; runtime stabilizes afterwards.
Note:
This is not a complete list or inclusion of all compatible laptop models. You can open the back of your laptop to check the original battery model. If you have any compatibility questions, please contact us online.The casing is made of durable materials, the mainboard adopts advanced technology, and the battery core is produced with high-quality raw materials to ensure that it will not be damaged after long-term use.
Our products are equipped with multiple protection technologies such as overvoltage, overcurrent, and overcharge to effectively protect the safety of batteries and equipment.
Shipping Methods
| Shipping Methods | Ship To | Est. Delivery Time | Shipping Cost | Taxes & Fees |
|---|---|---|---|---|
| USPS / DHL | United States | 10-15 business days | Free | Free |
| Canada Post | Canada | 10-15 business days | Free | Free |
| Royal Mail / Yodel | United Kingdom | 15-20 business days | Free | Free |
| DHL | Germany | 15-20 business days | Free | Free |
| La Poste | France | 15-20 business days | Free | Free |
| Correios | Mexico/Spain/IT | 15-25 business days | Free | Free |
| Local Carriers | SE Asia / East Asia | 5-10 business days | Free | Free |
| Local Carriers | Rest of Europe | 20-25 business days | From $5.99 | Free |
| Local Carriers | UAE / Saudi Arabia / Israel | 16-20 business days | From $7.99 | Free |
📦 Shipping & Tracking Information
Looking for faster shipping? We offer local warehousing services. Please visit our "Local Delivery" page for items available for immediate dispatch.
1. How to Track Your Package:
Please choose the tracking link that corresponds to your destination:
- Europe & The Americas: 17track.net/en
- The Middle East: mena56.com
- Asia: 17exp.kingtrans.cn
Need Help?
If you cannot find your package on any of the above websites, please contact us immediately.
📧 Email: sales@batterymall.com / info@batterymall.com
📱 WeChat/WhatsApp: (+86) 198 6775 1872 / (+86) 191 2767 3310
🚚 Estimated Delivery Time
(1) Shipping from China:
- To Asia: 5-20 business days
- To North America: 10-15 business days
- To Europe/South America: 15-20 business days
(2) Shipping from Local Warehouses:
- From US Warehouse: 3-5 business days
- From European Warehouse: 2-10 business days
- From Russian Warehouse: 3-5 business days
Please note: Exact arrival times depend on the specific country and customs processing.
⚠️ Tax & Customs Information:
Global product prices include customs duties (some countries require a tax ID). Please refer to the settlement invoice for specific shipping costs. Special handling is required if your package is inspected.
Payment Methods
Paypal
Payments by PayPal, no PayPal account required. Paypal is safe and free for buyers.
PayPal account: Payment@batterymall.com
Account Name: ShenZhen KingSener Science and Technology Co., Ltd
Credit or debit card
VISA, MasterCard, the United States n Express,Maestro & Laser Card, APPLE Pay,etc.
PayPal never shares your financial information with us.
WeChat Pay
Currently only supports QR code payment. Please contact WeChat customer service and go to WeChat App to scan the QR code to complete the payment.
Google Pay
Pay with Google Pay, which is more convenient and faster.
Apple Pay
If you use an Apple device, you can use Apple Pay to pay, which is more convenient and faster.
Bank Transfer
Q&A
Quick FAQ:Laptop Battery Care & Troubleshooting
- How long does a KingSener battery last?2 to 3 years (approx. 500-800 charge cycles) under normal temperatures.
- Laptop says "Battery Not Detected". How to fix?1. Hard Reset: Unplug AC, remove battery, hold power button for 30 seconds.
2. Clean Contacts: Wipe metal connection pins.
3. Reset Drivers: Uninstall battery drivers in Device Manager, then restart.
4. Update BIOS: Ensure motherboard firmware is up to date. - Can I leave my laptop plugged in 24/7?Yes, the built-in TI chip prevents overcharging. Tip: To prevent long-term cell swelling, unplug and drain the battery to 40% twice a month.
- How do I store a laptop battery long-term?Store it at 50% charge in a cool, dry place. Never store at 0% or 100%. Cycle the battery every 3 months to maintain chemical activity.
-
Are KingSener batteries safe?Yes. All batteries feature built-in IC protection against short-circuits, over-voltage, and overheating. Fully CE, FCC, and RoHS certified.